Your Brahma microphone is protected by our warranty and long term support policy.
- No questions asked refund, minus shipping costs. If you are not delighted during the first two months after your purchase, just send the microphone back and we will refund the purchase price.
- Free repairs for one year, you only pay for shipping the microphone to us.
- After one year warranty, we still do repairs for only the cost of parts plus shipping both ways.
- Free recalibration of microphone after two years (recommended). You pay shipping. (Calibration of 3rd party microphones (including DIY) for 200 dollars a microphone plus all shipping).
-
Have customers declare that they are shipping it back to the manufacturer for repairs, and declare its value as $1.Remind them to insure the shipment. with the carrier. [advice I have recieved from a good friend in the US]Customs charged in Bangalore will have to be reiumbursed, unfortunately